Frequently Asked Questions

General Information

How do I update my contact information or request a name change?

A Student Information form is accessible from our Forms page and must be used to initiate this type of request. Once complete, you will need to submit the form to the Office of the Registrar. Please note additional documentation such as a marriage certificate, divorce decree, or other legal document showing proof of your former and current names must accompany this form if you are requesting a name change.
 

How do I request a degree or enrollment verification?

Degree and enrollment verifications can be requested online by following the instructions on the Degree and Enrollment Verfication page. 
 

Where can I find information regarding academic calendars, class schedules, final exam schedules, and other important dates?

Detailed information can be found on our Calendars, Schedules, and Important Dates page.
 

How do I add, drop, or withdraw from a class?

You must first determine your eligibility to add, drop, or withdraw based on the published dates in the academic calendar. Once your eligibility has been determined, you will need to complete a Course Registration form from the Forms page and obtain the signature of your academic advisor. Once complete, you will need to return the form to the Office of the Registrar. Completed forms may be emailed, via your student email account, to [email protected] as long as all signatures are present.
 

How do I withdraw from school?

The process for withdrawing from school differs from the process for withdrawing from a single course. While you must still determine your eligibility based on the published dates in the academic calendar, this process is initiated with a Withdraw from School form from the Forms page. This form requires the signatures of your academic advisor, the Dean of Students, a cashier, a financial aid representative, and the Registrar. The Registrar's signature is obtained when the form is submitted to the Office of the Registrar. All other signatures MUST be present when the form is submitted to the Office of the Registrar.
 

Grades and Transcripts

How do I request an academic transcript?

Detailed instructions on how to request an academic transcript can be found on our Official Academic Transcript Request page.
 

What is a D/F repeat and how do I apply for it?

If a student earns a grade of “D” or “F”, including failures due to regular or irregular withdrawal, on any course taken no later than the semester or summer term during which the student attempts the sixtieth semester hour, and if that student repeats this course prior to the receipt of a baccalaureate degree, the original grade shall be disregarded and the grade earned when the course is repeated shall be used in determining the student’s cumulative grade point average. The original grade shall not be excluded from the student’s record.

If you are eligible and would like to request a D/F repeat, please download the D/F Repeat form from the Forms page. Once complete, you will need to return the form to the Office of the Registrar. Completed forms may be emailed, via your student email account, to [email protected] as long as all signatures are present.
 

What is academic forgiveness and how do I apply for it?

Academic forgiveness is a policy that allows some D and F grades to be excluded from your GPA calculation on your academic transcript. Academic forgiveness does not remove the grades from the transcript.

Students are eligible for academic forgiveness if the following conditions are met:

• The student must not have been enrolled in any college on a full-time basis during any semester or term in the last four consecutive years.
• Only grades for courses taken at least four years prior to the request for academic forgiveness may be disregarded for grade point average computation.
• In instances where students request and gain academic forgiveness from one college and then transfer to another institution, the receiving institution is not bound by the prior institution’s decision to disregard grades for grade-point computation.
• All institutional degree requirements must be met.
• Only enrolled students are eligible.
• The Board of Governor’s Degree Completion Program is governed by a different forgiveness policy.
• This pertains only to graduation requirements and may not fulfill requirements for application to selective admission to programs.

If you are eligible and would like to request academic forgiveness, please download the Academic Forgiveness form from the Forms page. Once complete, you will need to return the form to the Office of the Registrar. Completed forms may be emailed, via your student email account, to [email protected] as long as all signatures are present.
 

Graduation Information

How do I apply for graduation?

Please visit the graduation information page at www.bridgevalley.edu/registrar-graduation for detailed information about graduation. For direct access to the graduation application page, please visit www.bridgevalley.edu/gradapp. It is very important to follow the application instructions exactly to ensure your application is received. It is critical you complete the graduation application while logged in with your school-issued email address.